Privacy Policy

1. Introduction

Kalimah Tayebah (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kalimahtayebah.com, including any related media, channels, mobile website, or mobile applications.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name
• Email address
• Billing address
• Payment information
• Phone number
• Account login details

2.2 Automatically Collected Information

Through WordPress and Google Analytics, we collect:

• IP address
• Browser type
• Operating system
• Pages visited
• Visit time and date
• Time spent on pages
• Local settings
• Device information
• Geographic location
• Purchase history

2.3 Cookies and Tracking Technologies

We use:

• WordPress cookies for authentication and customization
• Google Analytics cookies for site analytics
• Essential cookies for e-commerce functionality
• Session cookies for cart management
• Payment gateway cookies for transaction processing

3. How We Use Your Information

3.1 Business Operations

• Process orders and payments
• Deliver requested products
• Manage user accounts
• Communicate order updates
• Provide customer support

3.2 Website Improvement

• Analyze website performance
• Improve user experience
• Personalize content
• Monitor website security
• Prevent fraud

Marketing and Communications

• Send newsletters with user consent
• Provide updates on new products
• Send marketing communications with opt-out options
• Respond to inquiries

4. Data Storage and Security

4.1 Data Storage

• Personal data stored on secure servers
• Payments processed through secure gateways
• WordPress databases backed up and protected
• Retention periods follow legal requirements

4.2 Security Measures

• SSL encryption
• Regular security monitoring and updates
• Restricted staff access
• Secure password policies
• Periodic security assessments

5. Third-Party Services

5.1 WordPress

• Website hosting and user data storage
• User authentication
• Plugin-related data processing

5.2 Google Analytics

• Website usage tracking
• Anonymous behavior analytics
• IP anonymization enabled

5.3 Payment Processors

• Transaction handling
• Secure payment data storage
• Independent privacy policies

6. Data Sharing and Disclosure

We may share your information with:

• Payment processors
• Delivery and shipping services
• Analytics providers
• Law enforcement when legally required

7. Your Rights

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Withdraw marketing consent
• Opt out of tracking
• Submit complaints to authorities

8. Children’s Privacy

We do not knowingly collect or market to children under 13. Users must be at least 18 years old to make purchases.

9. International Data Transfers

When transferring data outside Lebanon, we ensure adequate protection, legal compliance, and appropriate security safeguards.

10. Changes to This Privacy Policy

This policy may be updated periodically. Changes will be posted on this page with a revised date.

11. Cookie Policy

11.1 Essential Cookies

• Session management
• Shopping cart functionality
• User authentication

11.2 Analytics Cookies

• Google Analytics tracking
• Performance monitoring
• User behavior analysis

11.3 Marketing Cookies

• Remarketing
• Advertising preferences
• Campaign tracking

12. Contact Information

Email: contact@kalimahtayebah.com